Web Survey Bibliography
With the increasing use of the Web in mixed mode surveys, especially those conducted by the Census and other federal statistical agencies, it has become more urgent than ever to develop methods to enhance online measurement quality. This dissertation research (including three studies) focuses on respondent satisficing as a source of online measurement errors, and interactive intervention to reduce satisficing behaviors. The first study evaluates speeding (or very fast responding) as an indicator by investigating how it is associated with another well-known satisficing behavior – non-differentiation in grid questions. The second and third studies examine intervention design in Web surveys to curtail respondent satisficing. Specifically, the second study examines whether intervention for different satisficing behaviors could produce different effects on overall response quality. The third study explores whether intervention in Web surveys can induce the feeling of interacting with a human agent. Study 1 shows that respondents who speed more often tend to straightline on more grid questions, suggesting that the tendency to speed is indeed related to satisficing. The results of Study 2 demonstrate that intervention in a survey can have a broad impact of improving respondents’ reporting effort, which is not restricted to the satisficing behavior it targets nor the type of survey questions where it occurs. The different intervention designs in Study 3 did not yield consistent differences in respondent behaviors. However, the intervention conditions, regardless of the design, produced more reports of socially desirable answers compared to the no-intervention condition. This pair of observations – that intervention can help increase respondent effort (Study 2) but also make respondents less willing to disclose undesirable information (Study 3) – seem to converge on one explanation on how intervention works. That is, the interactive feedback about respondents’ behaviors may increase their sense of social presence as they complete the online questionnaire. As a result, this may motivate respondents to present themselves in a more positive light as a respondent (by working harder on the survey) as well as a person (by not reporting undesirable information about themselves).
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Web survey bibliography (4086)
- The 2012 Confirmit Annual Market Research Software Survey; 2013; Macer, T., Wilson, S.
- A mixed-mode survey tackling against an increasing rate of nonresponse; 2013; Jokinen, M.
- Using Mixed-Mode Contacts in Client Surveys: Getting More Bang for Your Buck; 2013; Israel, G. D.
- Using Eye Tracking Data to Understand Respondent's Processing of Rating Scales; 2013; Kunz, T., Fuchs, M.
- Advancing the field of questionnaire translation - identifying problems, discussing methods, pushing...; 2013; Behr, D., Dorer, B., Van Houten, G
- European Values Study - methodological and substantive applications; 2013; Luijkx, R., Jagodzinski, W.
- The Impact of Culture and Economy on Values and Attitudes; 2013; Duelmer, H., Voicu, M.
- Educational attainment in cross-national surveys: instrument design, data collection, harmonisation...; 2013; Schneider, S.
- Mode Effects in Mixed-Mode Surveys: Prevention, Diagnostics, and Adjustment 1; 2013; de Leeuw, E. D., Dillman, D. A., Schouten, B.
- History of Technology in Research; 2013; Sahu, C.
- Comparing Web-based with Mail Survey Administration of the Consumer Assessment of Healthcare Providers...; 2013; Bergeson , S. C., Gray, J., Ehrmantraut, L. A., Hays, R. D.
- Data Collection in Sociolinguistics: Methods and Applications; 2013; Mallinson, C., Childs, B., Van Herk, G.
- Effect of survey mode on response patterns: comparison of face-to-face and self-administered modes in...; 2013; Illemann Christensen, A., Ekholm, O., Gluemer, C., Juel, K.
- Online Survey Data Quality and its Implication for Willingness-to-Pay: A Cross-Country Comparison; 2013; Gao, Z., House, L., Jing, X.
- The Online Statistical Survey As An Alternative To Traditional Methods; 2013; Dinu, S., Nitoiu, M., Pomazan, C.
- Self-Rated Health Assessed by Web Versus Mail Modes in a Mixed Mode Survey: The Digital Divide Effect...; 2013; Shim, J.-M., Shin, E., Johnson, T. P.
- Online Survey Design and Development: A Janus-Faced Approach; 2013; Lauer, C., McLeod, M., Blythe, S.
- Survey Sidekick: Learning & designing scientifically sound surveys; 2013; Hsiao, I.-H., Malhotra, M., Joo, J., Chae, H. S., Natriello, G.
- Satisficing in Web Surveys: Implications for Data Quality and Strategies for Reduction; 2013; Zhang, Che.
- A probability-based web panel for UK policy research: some initial thoughts from a Government survey...; 2013; Littlechild, J.
- Scientific impact of the MESS Project: A brief overview; 2013; Das, M.
- A probability-based web panel for the UK: What could it look like?; 2013; Nicolaas, G.
- Current UK provision of web panaels and Omnibus; 2013; Lagorio, C.
- Feasibility of Using Web to Survey at a Sample of Addresses: a UK ESS experiment; 2013; Villar, A.
- What works? Getting the General Population To Go Online in a Mixed Mode Local Health Survey; 2013; Frigault, L.-R., Azzou, S. A. K., Molloy, E. J. K., Ammarguellat, F., Couture, M., Gratton, J.
- ONS Plans for Web Data Collection in LFS; 2013; Lound, C.
- On-line questionnaire completion time and personality test scores; 2013; Furnham, A., Hyde, G., Trickey, G.
- ESSnet Data: Collection for Social Surveys using Multiple Modes; 2013; Sattelberger, S., Blanke, K.
- Using Technology to Conduct Questionnaire Evaluations with Hard to Reach Populations ; 2013; Ridolfo, H., Ott, K.
- Recent Experiences with Electronic Questionnaire Testing at Statistics Canada ; 2013; Lawrence, D.
- Usability and Accessibility Guidelines for Web Sites and Web Surveys ; 2013; Ashenfelter, K. T.
- Questionnaire development & testing in the 21st century: What are the challenges?; 2013; Collins, D.
- Improved Dialogue Features in Web Surveys?; 2013; Lund, K.
- Evaluation of a Sequential Mixed-Mode Design Experiment with Physicians on Response Rates, Costs, and...; 2013; Geisen, E., Olmsted, M. G., Murphy, J., Stanley, M.
- When We Do Not Know the Difference – the Level of DK in Different Question Formats and Different...; 2013; Schwarzer, S., Zeglovits, E., Connor, D. S.
- Factors Influencing Survey Participation Rates on an Online, Probability-Based Research Panel; 2013; Wiest, D.
- Effects of Self-Awareness on Disclosure During Skype Survey Interviews; 2013; Feuer, S., Schober, M. F.
- The Effect of Differential Mailing Methodologies on Response Rates: Testing Advanced Notices, Pre-Recorded...; 2013; Pens, Y., Cantave, M. A., Gentry, R. J.
- The Influence of Respondent Incentives on Item Nonresponse and Measurement Error in a Web Survey; 2013; Felderer, B., Kreuter, F., Winter, J.
- A Multi-Survey, Multi-Methodological Assessment of Perception of Need and Quality of Life: Opinion Polling...; 2013; Levy, D.,
- Eliminate Item Non-Response: The Effect of Forcing Respondents to Answer in Web Surveys; 2013; Leach, L. M.
- The Influence of Answer Box Format, Personal Topic Interest, and Respondent Characteristics on Response...; 2013; Keusch, F.
- Using Motivating Prompts to Increase Responses to Open-ended Questions in Mixed-mode Surveys: Where...; 2013; Israel, G. D.
- How Open Are We to the Open-Ended Questions?; 2013; Mamedova, S.
- Will Snowball Sampling Leave Your Data in the Cold?; 2013; Cavallaro, K.
- Panel Attrition: Separating Stayers, Sleepers and Other Types of Drop-Out in an Internet Panel; 2013; Lugtig, P. J.
- Building a History: Collecting Comprehensive Employment Data in a Web-Based, Multi-Mode Survey; 2013; Cominole, M., Bennett, C., Caves, L.
- Augmenting Paper Diaries With Phone and Web Data Retrieval: Is it Effective?; 2013; Wargelin, L., Minser, J., Homer, Z., Fleeman, A., ZuWallack, R. S.
- Alone in a Group: Comparison of Effects of a Group-Administered Paper-Pencil Survey Versus an Individually...; 2013; Higgins, W. B., Barlas, F. M., Pflieger, J., Thomas, R. K., Jeffery, D., Mattiko, M.
- The Effect of Survey Mode on Socially Undesirable Responses to Open Ended Questions: Online vs. Paper...; 2013; Hedberg, E., Ceasar, G., Wallace, D.